What is the address to Miami Hoops Gear?

AmericanAirlines Arena 601 Biscayne Blvd. Miami, FL 33132

How can you contact us?

Call us at 786-777-GEAR or 1-877-HEAT-2-GO ( OUTSIDE OF SOUTH FLORIDA) or by email mhg@heat.com.

Monday - Friday 10am - 4pm

How long will it take to receive my order?

DUE TO INCREASE ORDER VOLUME ALL ORDERS WILL TAKE APPROXIMATELY 5 - 10 BUSINESS DAYS FOR DELIVERY. EXPEDITED SHIPPING AVAILABLE UPON REQUEST.

ORDERS WILL BE PENDING (Order Confirmed) UNTIL SHIPPED.

You have 14 Days from date of shipment to file a claim for LOST or UNDELIVERED PACKAGES

If, for some reason, your package was sent back to us you will be charged $10

When will my credit card be charged?

We accept Visa, MasterCard, American Express and Discover credit cards.

Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.

You can be confident that your personal and account information is secure at MiamiHoopsGear.com. We employ the latest 128-bit encryption technology in all parts of our site that require any personal information.

Promotion and Discount Codes

Miamihoopsgear.com occasionally offers online discounts. Only one (1) discount code per order will be honored, and we reserve the right to reject any code at our discretion.

* Promotion or Discount Code would be entered in the "Shopping Cart" section of the checkout process. This code usually is for a percentage (%) off your total purchase or for a particular item. This code can also include Buy One, Get One 1/2 off, free shipping and other similar sales.

Cancellations

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

• Item(s) not available.
• Difficulty in processing your payment information.
• Cannot ship to address provided.
• Duplicate order was placed.
• Cancelled due to a customer request.

If your order is cancelled, you will receive a notice regarding your order via e-mail detailing the reason for the cancellation. You will not be billed for any cancelled items. If you are interested in alternative products you can reorder on our website, or please contact us at 786-777-4327, or MHG@heat.com.

All other Hoops Gear locations:

We have two Miami Hoops Gear stores:

AmericanAirlines Arena 601 Biscayne Blvd. Miami, FL 33132  (786) 777-3008 Dolphin Mall 11401 N.W. 12 Street Miami, FL 33172 (305) 470-1114